CORONA VIRUS UPDATE
With increasing Government guidance around how to stay safe, we want to keep you up to date with what we are doing at C-Sportswear to protect you and our colleagues and show that although we are going through these uncertain times, we are working together to keep our customers safe and protected.
Can we still make purchases on the website?
The answer is yes! We are currently taking orders and shipping globally. We recommend you order to addresses you know you will be able to access such as a home address rather than business addresses that may have restricted access.
Are you shipping as normal?
We are trying our best to ship as normal with no delays and will stay in contact 24/7 to answer any questions you may have. We are working closely with our delivery partners to ensure all deliveries arrive safely and on time. The wellbeing of our customers is a top priority and all necessary precautions are being taken to ensure the safety of both customers and couriers during this time. It may take a few days for you to receive your shipping confirmation email. So don't panic, we've received your order & are working as quickly as we can to dispatch it, safely, we will be sure to communicate any significant delays with you using the email address that you provide at checkout.
How long do I have to request and send back my item for a refund?
We’ve extended our returns policy to 30 days to give our customers enough time to return their items when its safe to do so. Please check and follow the restrictions set by your local government, which may reduce the operating systems and hours of your local drop-off points or classify returning items as non-essential travel. Thank you and please stay safe.
Do you have any more questions?
Please contact our support team here - firstname.lastname@example.org and we will be happy to help.